Worcester State University

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Residence Life and Housing

 
Frequently Asked Questions


- How big is my room?

- What is provided in the room?

- When will I find out my current room assignment?

- After I receive my assignment can I come and see    
  the room?

- How do I arrange for telephone, cable TV and
  Internet service?

- Can I request a specific roommate?

- If I am having a problem once I arrive on campus,
  whom should I contact?

- As a freshmen can I have a car on campus?

- What happens if I get documented for violating a
  college policy?

- What are Quiet Hours?

- What is the smoking policy of the residence halls?

- What do I do if the heat in my room is not working
  properly?

- What do I do if some of my personal property gets
 
damaged in my residence hall?

- What do I do if I am locked out of my room?

- How do I report a maintenance problem in my room?

- How do I arrange for housing during college breaks
 
(i.e. Spring Break and Semester Break)?

- Is Housing available in the summer?

- How can I change my current meal plan?

- Where can I do laundry on campus and how much
  does it cost?

- What is my mailing address?

 

How big is my room?

Because each residence hall is so unique, we cannot provide exact dimensions for every room.  However, most rooms in Dowden Hall, our freshman dormitory, are approximately 16 feet long and 11 feet wide.

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What is provided in the room?

Each room is furnished with extra-long beds, dressers, desks, wardrobes, and bookshelves (Dowden Hall).

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When will I find out my current room assignment?

Information on specific room assignments and roommate information is generally mailed in mid-July.

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After I receive my assignment can I come and see the room?

Due to summer conference groups and camps your exact room assignment may not be available for viewing, but we will do our best to show you a room of the same dimensions.  Please contact the Office of Residence Life and Housing by phone or email for available tour times.

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How do I arrange for telephone, cable TV and Internet service?

Each student is required to pay a $135 per semester technology fee. This fee provides students with cable television, and high speed wireless and LAN internet access with network certification and utility software. For more information on specific computer network information the Information Technologies Department at 508-929-5586.

If students choose to have local phone service they can contact Verizon for package plans.

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Can I request a specific roommate?

Yes, you can request a specific roommate. Requests are made on the Roommate Questionnaire and must be mutual.

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If I am having a problem once I arrive on campus, whom should I contact?

The Resident Assistant or RA is the first person a student should contact if they are having a problem on campus. Resident Assistants are student leaders who live with the resident students and are selected and trained to help establish a healthy residence community. They either assist directly or provide referrals for questions or concerns with academics, safety and security, physical or mental health, and other topics which are part of living on-campus.

 

The next level of support is the residence director or RD. Residence Directors are full-time professional staff that live in the buildings. They supervise student staff and are responsible for the overall management of the residence hall(s) to which they are assigned. Students having difficulty on campus can also come to the Office of Residence Life and Housing, located in Wasylean Hall 104. The telephone number is 508-929-8074.

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As a first year resident student, can I have a car on campus?

Parking passes are distributed on a COMPLETED credit basis. All students are welcome to fill out a parking pass application; the application can be found under LINKs on the right hand side of our website. Parking passes are $175 for the academic year.

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What happens if I get documented for violating a university policy?

An accused student receives written notification of charges and the date time and location of the judicial hearing. Students must attend the hearing on the date stated in the letter. If they do not attend, the hearing is held without them. A judicial hearing is a meeting with a college official or officials where the accused student may discuss his/her interpretation of the events. The college official or officials and the student will attempt to establish an agreement regarding the incident. For more information regarding the judicial process, please refer to the Student Code of Conduct.

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What are Quiet Hours?

Noise can quickly become a problem in the residence halls, because many people live and study together in a relatively small space. Quiet Hours have been established to ensure that students can sleep and study during evening hours. The definition of Quiet Hours can be found on page 28 of the Residence Hall Handbook. Quiet Hours are 9:00pm-8:00am Sunday through Thursday, and from 12:00 midnight to 8:00am on Fridays and Saturdays. During final examination periods Quiet Hours are in effect 24 hours each day.
Please also be aware that courtesy hours are also in effect 24 hours a day.

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What is the smoking policy of the residence halls?

"Chapter 143 of the General Laws of Massachusetts prohibits smoking in schools, colleges, universities, public buildings and institutions. Worcester State University is a SMOKE-FREE campus.  Smoking is not allowed in any public buildings on campus"  -  Worcester State University Student Handbook.

All Residence Halls are substance-free buildings. All tobacco use is therefore prohibited. Smoking is prohibited within 50 feet of all entrances and ventilation intakes. Violators may face judicial action.

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What do I do if the heat in my room is not working properly?

At any time a student can fill out a work order online in the Work Orders section of the Residence Life website.  If it is an emergency they can contact University Police at 929-8044.

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What do I do if some of my personal property gets damaged in my residence hall?

The University does not assume responsibility for loss of, or damage to, personal articles by fire, theft, or any other cause. Students are advised to carry personal property insurance. The Office of Residence Life and Housing has information in the office about personal renters insurance. If your property is damaged you should report it to your insurance carrier.

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What do I do if I am locked out of my room?

Residents should report the lock out to University Police. Upon verification of identity, a University Police Officer will come to unlock the door.

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How do I report a maintenance problem in my room?
If it is routine maintenance (i.e. burned out light bulb, shade won’t operate, broken furniture, etc.) residents can fill out a work order in the Office of Residence Life and Housing.

If it is an emergency (i.e. overflowing toilet, no heat, power outage, etc) during normal business hours (Monday-Friday from 9:00am-5:00pm), residents can call 929-8074. If it is not during normal business hours residents can contact a Resident Assistant or call University Police at 929-8044.
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How do I arrange for housing during college breaks (i.e. Spring Break and Semester Break)?

There is no housing available between the closing for the fall semester and January 2. Approved students may stay on campus in their current assignment beginning in January for the semester break and during spring break. Individual requests for housing during these times are considered on a case-by-case basis. Completed applications must be submitted by the deadline in order to be considered.

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Is Housing available in the summer?

Summer housing is available while summer classes are in session.  Applications are available in April and can be obtained from the Office of Residence Life and Housing.

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How can I change my current meal plan?

Meal plans can only be changed during the first two weeks of the semester (the add / drop period).  Anyone wishing to change his or her meal plan after that date must wait until the following semester to do so. Any student can add dining dollars to their meal plan at any time during the semester, by going to the Chartwells Office on the third floor of the Student Center.

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Where can I do laundry on campus and how much does it cost?

There are laundry facilities located on the 1st floors of both Wasylean Hall and Dowden Hall; and in Chandler Village 16-1. Each laundry area has washers and dryers for students to use. It is $1.50 per washer and $1.50 per dryer.  Our laundry rooms only accept money from the common funds on your One Card.

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What is my mailing address?

Students wishing to have mail sent to them on campus should have it addressed the following way:

Student Name
Box Number
486 Chandler Street
Worcester, MA 01602
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Related Links
  Parking Application Fall 2014
  Room Change Request - Fall 2014
  Commuter Student Wait List


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Phone: 508-929-8000